Refund policy

All sales are final.

Because every item at Off The Social is a unique, pre-owned piece sold in limited quantities as part of curated drops, we do not accept returns, exchanges, or offer refunds once a purchase is complete.

Please shop carefully. Before purchasing, we encourage you to:

• Review all photos and item descriptions closely, including measurements and noted condition
• Reach out to us at offthesocial@gmail.com with any questions about an item before buying- we are happy to help

Authenticity Guarantee
Every item sold on Off The Social has been reviewed and authenticated prior to listing. If you believe you've received an item that is not authentic, please contact us within 5 of delivery at offthesocial@gmail.com with photos and details, and we will investigate promptly.

Damaged or Incorrect Items
If your item arrives damaged in transit or you received the wrong item, please contact us within 5 days of delivery at offthesocial@gmail.com with your order number and photos of the issue. We will work with you to make it right.

Order Cancellations
Once an order is placed, we're unable to make changes or cancel it, as items are limited and often one-of-a-kind.